THE DIRECTORY

Established in 1988, our firm has specialized in lender loss mitigation services across multiple facets of the real estate industry. From cradle-to-grave solutions, we focus on maximizing asset recovery and delivering the highest possible return for our clients. With a proven track record of over 2,200 properties sold throughout my career, we bring extensive experience not only as a licensed real estate professional but also as a former Trustee who has conducted foreclosure sales on the courthouse steps of both Travis and Williamson Counties. My deep involvement in the probate process further enhances our ability to navigate complex transactions with confidence and clarity. Whether you're dealing with distressed assets, probate sales, or traditional real estate transactions, our team has the knowledge and expertise to handle all of your real estate needs with professionalism and precision.

Cheryl Waitt is a trusted REO real estate expert with over 35 years of experience and more than 500 successful transactions, known for maximizing returns and minimizing stress for financial institutions, asset managers, and private lenders. Licensed in New Hampshire, Massachusetts, and Maine, she leads a skilled team that handles every phase of the REO process—from securing and evaluating properties to managing repairs, pricing, marketing, and negotiation. Born into a family rooted in real estate and construction, Cheryl brings a keen eye for identifying property issues and hidden opportunities others may overlook. Since launching her career in 1986, she has built a strong reputation for efficiency, insight, and consistent results. Her client portfolio includes the FDIC, Bank of America, U.S. Bank, VA, USDA, and others, and her Londonderry, NH office is fully equipped to manage REO portfolios of any size. For a seamless, results-driven REO experience, Cheryl Waitt is a proven professional dedicated to your success.

Located in the San Antonio Hill Country, I have been working with REO inventory for over 20 years. My experience includes residential homes, land, small acreage estates and more. I have experience in all aspects of the business through assignment, occupancy, valuation, cash4keys, evictions, marketing, contracts, and closing. Successful closings with minimum time on the market is always my priority.

Real estate professional with over 26+ years experience in distressed assets, brokerage, investments and lending. Specialized in distressed asset management and sale of REO/bank-owned, corporate, government and private owned real estate. Full team with 24/7 response. Residential and commercial. Serving all of Tampa Bay FL. Licensed in FL & CT.

We guarantee occupancy verification within 24 hours or less and Broker Price Opinions within 48 hours or less. Our goal is to make your life easier by completing tasks early and handling every aspect of the REO process with precision, including accurate pricing. Give us just one file and let us prove how we can help you increase your returns. We are proud members of several professional organizations, including NAR, MAAR, Northstar MLS, NABPOP, REO Rockstars, BPO/REO Masterminds, and REO Alliance. We are also active users of leading platforms such as Equator, Res.Net, Exceleras, and Pyramid. Our client list includes American Destiny, XOME, US Res, Single Source, Huntington Bank, BK Hub, Spurs Capital, Radian, Avail Holdings, and Endurance Capital. References are available upon request.

My team and I have a wealth of experience in the real estate sector, encompassing expertise in managing REO properties, reverse mortgage defaults, short sales, & conventional properties. Our experience spans three decades. 5 Star REO Certified. I am experienced in all phases of tasking. From inital occupancy through eviction as needed, rehabbing as determined all the way through contract to closing. All communications are professional and complete giving our Asset Managers an excellent understanding of each property. Timely responses to Asset Managers and updated reports are routine. Our focus is on delivering excellent service and responsiveness to all parties associated with each assignment. Give me a call! 575-644-5345

Wendy Martin of eXp Realty is a seasoned REO professional with 20 years of experience in property disposition, servicing both Oregon and Washington. As a Certified Foreclosure Specialist, Certified Short Sale Specialist, and NABPOP Certified BPO Agent, Wendy leads a dedicated team that delivers best-in-class REO services with a guarantee that all tasks are completed on time, every time. Fully proficient in all aspects of REO property management and disposition, she is committed to saving clients time and maximizing returns. Located at 1088 NE 7th Ave #510, Portland, OR 97232, Wendy can be reached at 503-984-0126 or wendy@northwestreopro.com. Her approach is simple—no excuses, just results. Whether it’s getting a property to market quickly, presenting it strategically to attract serious buyers, or influencing offers to meet target prices, Wendy and her team do the work so you can look like a superstar. Learn more at www.northwestreopro.com.

James Clifford is a veteran real estate broker with over four decades of experience, during which he has specialized in the management and sale of foreclosed properties for banks, credit unions, government agencies, and national asset management firms. As the Designated Broker and founder of Washington Realty Group, James has overseen the successful closing of many thousands of homes. His expertise spans the entire REO process—from initial occupancy checks and cash-for-keys negotiations to repair coordination, valuation analysis, listing strategy, and final sale. James has worked closely with HUD, VA, USDA, and numerous institutional sellers, consistently delivering compliant, efficient, and market-optimized results. Financial institutions trust James to protect their interests, maximize recovery values, and minimize liability and delays. His in-depth market knowledge, team oversight, and systems-based approach make him a go-to expert in the Puget Sound region for the disposition of distressed properties.

As a highly accomplished and assertive Real Estate Broker serving in Miami Dade / Broward / Palm Beach County, Justin Knops is passionate about delivering resounding success for buyers, sellers, and investors of residential and commercial Real Estate property. An acclaimed business leader in Real Estate, he is the President & CEO of Knops & Morgan Realty Corporation. Justin is driven by his ambition to make his clients' dreams come true and the experience of building meaningful relationships. He has a knack for results, and is committed to exceeding client expectations.

With over 25 years of experience in REO and distressed property management, I’ve brokered more than $10 million in transactions for major clients including Bank of America, Wells Fargo, HSBC, U.S. Bank, and top hedge funds. I manage assets throughout Nassau, Queens, Kings, Bronx, and Westchester Counties in New York, providing full-service, boots-on-the-ground support. Since 2001, I’ve specialized in default servicing, handling occupancy checks, door knocks, BPOs, evictions, code enforcement, and full-cycle disposition. I oversee value-boosting renovations and coordinate cash-for-keys and relocation efforts with a high success rate. Experienced in resolving title issues, liens, squatters, legal disputes, and municipal code compliance, I maintain strong relationships with attorneys, servicers, and vendors to keep timelines tight and protect assets. I also advance costs when needed for repairs, utilities, lien payoffs, and maintenance. Known for responsiveness, strategic problem-solving, and efficient execution, I deliver consistent results with clear communication and fast action.

Gennaro Pagano, a seasoned real estate professional with 20+ years of experience, leads Team Pagano at Keller Williams. Specializing in REO and distressed property sales across NJ and NY, he’s known for strategic marketing, strong negotiation, and delivering results for banks, investors, and homeowners alike.

Self-starter, detail oriented, I work best under pressure, and can always find the needle in the haystack, all the while meeting any deadline. No job is too small or too large. I do not count hours; I get the job done! I have been a businesswoman for over thirty years. I have always wanted to be involved deeper in real estate, as it had always been a passion of mine. I do believe there is always a way to make everyone happy! I have been working with many banks and investors for over seventeen years now. I have managed, listed, and sold hundreds of REO properties. Since then, I have acquired many additional REO relationships with many asset management firms. I have experienced most situations within the industry.

"Sharon has over 40 years of experience in the real estate and mortgage industry, 13 of which were in REO operations and vendor management at Freddie Mac. Sharon’s knowledge of REO, attention to detail and ability to communicate make her an excellent partner to her clients! Having previously been on the corporate seller side of REO, Sharon understands what it takes to manage, market and close an REO property. She’s not in this herself, Sharon has a full team behind her to support the entire REO Process. Sharon is active in her community and volunteers for Rebuilding Together and Habitat for Humanity. She is the Executive Director of Operations for US REO Partners, and the 2025 Chair of MetroTex Association of REALTORS® Professional Development Advisory Group."

Founded in 1997, our company is a certified woman-owned small business with a dedicated team of 14 trained agents specializing in REO, short sales, general brokerage, and BPOs. We are supported by three full-time REO managers, a full-time office manager, a BPO coordinator, and two property managers overseeing rental properties. With over 40 years of combined experience in property management and real estate investment, our team brings deep expertise and professionalism to every assignment. We are goal-oriented, organized, and highly motivated, with strong leadership capabilities and a proven ability to work collaboratively with staff, volunteers, and board members to achieve exceptional results.

Major servicers value and recognize our strategic and solution centered approach. Our corporate mindset prioritizes effective communication, streamlined systems, targeted marketing and rigorous quality control. We deliver an unwavering commitment to excellence. Service should never be taken lightly!

REO Marketing Specialist with a proven track record of customer care excellence in high-volume environments, including Web Optimizers, 24-Hour Sales/Marketing, and Immediate Field Response Teams. The business is proudly co-owned with my husband, a disabled veteran. We offer a full suite of REO services, including short sales, a preapproved buyer and investor network, notary services, and a dedicated marketing department. Our team is bilingual, fluent in both English and Spanish. With over 25 years of experience in distressed property sales and 32 years in related real estate fields, I bring deep industry knowledge and proven results. I currently serve as the Georgia Realtors Local Board President and have built long-term relationships with clients such as Pemco HUD, USDA, Xome, VRM, LRES, ATeam, and Selena. I hold numerous certifications, including Certified Distressed Property Expert (CDPE), Five Star REO Certification, REO Default Certified Professional (RDCPro), Accredited REO Agent (A-REO), Military Relocation Professional (MRP), C2EX, At Home with Diversity (AHWD), and Diversity and Inclusion certification through Five Star. My service territory includes South Georgia, covering Liberty, Long, Chatham, Bryan, Tattnall, and Wayne counties. I carry $1,000,000 in E&O insurance under Pearl Policy #PEG9171981-8, ensuring reliable and professional service for every assignment.