THE DIRECTORY

Maria Navarro began her real estate career in 2003, specializing in VA foreclosures and HUD homes. Based in San Antonio, she has spent more than two decades in the default industry across South Texas. In 2020, she founded her own brokerage, where she continues to excel in REO management and disposition. With over 1,500 homes sold, Maria is a preferred broker for multiple AMCs, hedge funds, hard money lenders, and banks, holding exclusive portfolio agreements. She maintains strong partnerships with attorneys, city officials, contractors, HOAs, and property managers. Her marketing includes virtual tours, video walkthroughs, and aerial photography, ensuring smooth, compliant, high-value transactions.

Patricia Claproth brings over 30 years of experience in the housing industry, with expertise spanning real estate, REO management, and mortgage lending across both consumer and institutional markets. A former top sales agent with Coldwell Banker during the 2007–2012 housing crisis, she has also held lending roles with major national banks and worked with Freddie Mac. Patricia’s leadership extends to serving on housing and nonprofit boards, where she contributes strategic insight and industry expertise to advance responsible housing solutions.

Adriana Montes is a Colombian-born political refugee who has become a top U.S. real estate broker, a Juris Doctor, and an entrepreneur. She founded Florida Dreams Realty Group in 2010, expanding it to over 20 offices and achieving more than 2,000 home sales. An REO expert, her firm ranks among NAHREP’s Top 250 Latino-Owned Brokerages. Adriana has flipped 200+ properties, owns multiple rental units, and transitioned into commercial real estate in 2021. By 2022, she expanded into hospitality with the purchase of a boutique beach hotel.

Francesca Sinacori specializes in REO, short sales, distressed, and luxury properties, with 2,000+ transactions, a 99% CFK success rate, 94% BPO accuracy, and over 10,000 BPOs completed. She provides full-service REO support, including valuations, inspections, preservation, repairs, eviction coordination, CFKs, contractor oversight, utility setup, and resolving code or permit issues. Francesca works closely with asset managers, agents, and vendors to secure properties and maximize returns. Her marketing includes professional photography, 3D tours, and floor plans to ensure wide exposure. Known for accuracy, efficiency, and strong communication, she delivers smooth, compliant, and profitable outcomes for every assignment.

Deborah Darwin is an REO Associate Broker with eXp Realty and the owner of Bluebonnet Realty DFW, LLC. With 40+ years of experience, she specializes in REO property management and sales across Dallas, Tarrant, Johnson, Ellis, Parker, and Denton counties. A lifelong DFW resident, she delivers accurate BPOs, precise valuations, and efficient contract-to-close execution. Deborah has closed more than 140 REO properties in a single year and holds CDPE, NAR SFR, Bubba Mills REO, ResNet, and Probate certifications. She is proficient in Equator, ResNet, Pyramid, HomeSteps, and VRM, serving clients including FNMA, HUD, and Selene Finance.

As an experienced REO salesperson with over 20 years of experience managing and selling REOs and short sales, Juliet Hardy is committed to providing the highest caliber of professional service in every transaction, efficiently and with integrity. She attends conferences throughout the year, including the Five Star Summit, and has completed Bob Norrell's course, "Bridging the Gap, REO Training Workshop." REO memberships include the National Association of Default Professionals (NADP), Equator, RES.NET, Radian Pyramid Platform, and REONetwork.com. Additional memberships with the National Association of Realtors and the California Association of Realtors.

Paul Mahoney, of the KW Realty Mahoney Team, brings over 17 years of specialized experience in short sales, foreclosures, property rehabilitation, and preservation. He and Denise Mahoney have sold more than 500 REO properties since 2009 and have personally processed and closed over 200 short sales. With 20 real estate certifications, extensive HUD/HECM expertise, and exceptional professional marketing—including luxury home marketing—Paul consistently delivers top-tier results. A yearly Top Producer, he is fluent in Brazilian Portuguese and Spanish, allowing him to serve a wider range of clients with clarity, confidence, and superior customer care.

Laura Dietz is the Broker, Owner, and Auctioneer of Summit Realty Group Inc., a Women-Owned business operating five offices across Los Angeles, Ventura, and Santa Barbara Counties. With more than twenty-seven years of experience, Laura specializes in REO, Default, Probate, Trust, Residential, Commercial, Equestrian, Land, and Auction sales. Summit Realty is diversity compliant, disaster-trained, and provides true twenty-four-hour client support with immediate emergency response. Laura’s team manages complex transactions with precision, integrity, and accountability. Her company is trusted by courts, financial institutions, government entities, and private clients, always placing the clients' needs first.

Carole “Carrie” Mancini is a seasoned real estate professional with over 15 years of experience specializing in REO, short sales, and distressed properties across South Jersey. Licensed since 2010 and affiliated with eXp Realty, Carrie has successfully closed more than 500 transactions. Her deep expertise in asset management, valuations, and investor relations has earned her recognition among “America’s Best” real estate agents. Known for her precision, reliability, and results-driven approach, Carrie is a trusted partner for banks, asset managers, and homeowners navigating complex property sales.

Tracey Shrouder brings over 20 years of real estate expertise to her role as Broker in Charge of 360 Realty, a 100% woman-owned firm serving North Carolina with offices in Greensboro, Winston-Salem, Durham, and Charlotte. A dedicated listing specialist, she is an NRBA member, C-REO certified, and a trusted foreclosure, HUD, and USDA listing agent. Under her leadership, 360 Realty sold more than 180 homes last year, totaling over $49 million. Tracey’s team delivers proven sales techniques, innovative marketing, and aggressive advertising—paired with her creativity and strategic insight—to sell homes quickly and for maximum value.

Bob Thompson brings over 20 years of real estate experience, specializing in short sales, REO transactions, and personal development. Since 2008, he has helped hundreds of homeowners through short sales and has been a trusted REO listing agent since 2012. Bob shares industry insights through podcasts and forums and contributes to Legacy Group International Advisory Group and My Biz Coaches. As a certified Growth Coach, he mentors agents with a focus on sustainable success. After surviving two heart attacks and quadruple bypass surgery in 2018, Bob rebuilt his life and business—a journey he shares in his 2025 book on leadership and resilience.

As a solution provider in the real estate and lending industries, Jacqueline Gouldbourne specializes in helping individuals and families with their relocation needs. Her team is committed to making the process smooth and stress-free. Her passion is to educate and foster stability in the community while helping people achieve their dream of homeownership. She and her team build strong, ongoing relationships by acting with integrity and professionalism.